Frequently Asked Questions
Orders & Shipping
How can I track my order?
Once shipped, you’ll receive a tracking number via email. Monitor your delivery here.
What shipping options are available?
- Standard: 3-5 business days (free over €500)
- Express: 1-2 business days (€25)
- International rates calculated at checkout
Do you ship worldwide?
Yes! See our Shipping Policy for country-specific details.
Returns & Exchanges
What’s your return policy?
We accept returns within 14 days. Start your return here.
Are all items returnable?
Final sale items (marked as such) and customized pieces cannot be returned.
Products & Sizing
Where can I find size guides?
Detailed measurements are available in our Size Guide.
How do I care for my Courrèges items?
Each product includes care instructions. For leather/vintage pieces, see our Care Guide.
Payments
What payment methods do you accept?
- All major credit cards
- PayPal
- Apple Pay
- Cryptocurrency (selected items)
Is my payment secure?
All transactions use 256-bit SSL encryption.
Account Management
How do I reset my password?
Use the “Forgot Password” link on our Login Page.
Can I modify my order?
Contact us immediately via our Support Page if your order hasn’t shipped.
Authenticity
How do I know products are authentic?
We’re the official Courrèges boutique. All items include:
- Original tags
- Authenticity cards
- Serial numbers
Still need help?
Visit our Help Center for more information.